FAQ

Frequently Asked Questions

How do I place an order?

To place an order, simply add the items you want to your cart and proceed to checkout. You will need to provide your shipping and payment information. Once your order is confirmed, we will process and ship your items to you.

How long does shipping take?

Shipping times vary depending on your location and the shipping method you choose at checkout. We offer standard and expedited shipping options. Standard shipping usually takes 5-10 business days, while expedited shipping takes 2-3 business days.

Do you offer free shipping?

Yes, we offer free standard shipping on all orders over a certain amount. Check our website for the current free shipping threshold.

What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you can return it within 7 days of product delivery for a full refund or exchange. Please see our website for more details on our return policy.

How do I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the carrier's website.

Do you offer custom designs or bulk orders?

Yes, we offer custom designs and bulk orders for T-shirts and socks. Please contact our customer service team for more information and pricing.

What payment methods do you accept?

We accept all major credit card, debit cards, PayPal, Apple Pay and COD.

Do you offer gift cards?

Yes, we offer electronic gift cards that can be redeemed on our website. You can choose the amount and send the gift card to the recipient via email.

Can I cancel or change my order?

If you need to cancel or change your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we can make changes to an order once it has been processed.

How do I contact customer service?

You can contact our customer service team by email or phone. Our contact information is listed on our website.

What sizes do you offer?

We offer a range of sizes for our T-shirts and socks, from small to extra-large. Please refer to our size chart on our website to find the best fit for you.

How do I care for my T-shirts and socks?

We recommend washing your T-shirts and socks in cold water and drying them on low heat. Avoid using bleach or fabric softeners, as these can damage the fabric.

Can I change the shipping address after my order has been placed?

If you need to change the shipping address after your order has been placed, please contact our customer service team as soon as possible. We will do our best to update the shipping address, but we cannot guarantee that we can make changes to an order once it has been processed.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check our website for a list of countries we ship to and shipping rates.

What if I receive a defective or incorrect item?

If you receive a defective or incorrect item, please contact our customer service team as soon as possible. We will work with you to resolve the issue and either replace the item or issue a refund.

Can I track my order on your website?

Yes, you can track your order on our website by logging into your account and clicking on the order tracking link. You will need your order number and email address to track your order.

Do you offer any discounts or promotions?

Yes, we offer discounts and promotions throughout the year. Sign up for our newsletter to stay up to date on our latest offers.

Are your products made from sustainable materials?

We are committed to sustainability and use eco-friendly materials whenever possible. Please check our product descriptions on our website for more information on the materials used for each product.

How do I leave a product review?

You can leave a product review on our website by navigating to the product page and clicking on the "Write a Review" button. Please share your honest feedback and let us know what you think of our products.

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, simply click on the "Unsubscribe" link at the bottom of any newsletter email.

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